Home › North Carolina › Star Van Lines LLC
Star Van Lines LLC
920 US 64 HWY W #1044, Apex, NC 27523 · Not published (address and phone as filed with FMCSA)
Checked November 6, 2026
FMCSA registration and authority
- USDOT number
- 4176875
- MC number
- MC-1607491
- USDOT status
- ACTIVE (no out-of-service date)
- Entity type
- CARRIER
- Operating authority
- Authorized for: Motor Carrier of Household Goods
- Household goods (interstate)
- FMCSA’s mover search says this company “is authorized by FMCSA to transport Household Goods” (FMCSA data from September 25, 2026).
- Operation
- Auth. For Hire; Interstate
- Cargo carried
- Household Goods
- Power units / drivers
- 3 / 2
- MCS-150 last updated
- April 23, 2025 (reported 25,000 miles in 2025)
Source: FMCSA SAFER Company Snapshot, data as of November 4, 2026; FMCSA Search Movers & Complaint History.
Insurance on file with FMCSA
- Docket
- MC1607491
- Liability (BIPD) required
- $750,000
- Liability (BIPD) on file
- $750,000
- Cargo insurance required / on file
- Yes / Yes
- Bond required / on file
- No / No
Source: FMCSA Licensing & Insurance carrier file, which FMCSA last refreshed May 14, 2026 and no longer updates. Insurance may have changed since. Check current filings and any pending cancellation in FMCSA Licensing & Insurance (search USDOT 4176875).
Household goods complaints reported to FMCSA
37 complaints in FMCSA’s National Consumer Complaint Database in the last four years.
| Category | 2024 | 2025 | 2026 |
|---|---|---|---|
| Total complaints | 5 | 20 | 12 |
| Operating Authority | 1 | 2 | 0 |
| Insurance | 0 | 1 | 0 |
| Shipment Documents | 1 | 9 | 1 |
| Estimates/Final Charges | 5 | 14 | 3 |
| Weighing | 1 | 6 | 0 |
| Hostage Goods | 1 | 6 | 4 |
| Pickup and Delivery | 3 | 7 | 4 |
| Loss and Damage | 1 | 9 | 1 |
| Claim Settlement | 1 | 8 | 1 |
| Other Commercial Complaints | 0 | 1 | 0 |
| Consumer Complaint(Deceptive Business Practices) | 3 | 8 | 0 |
| Whistleblower Complaint | 0 | 1 | 0 |
One complaint can fall into more than one category, so categories may not add up to the total. FMCSA notes larger companies handle more moves and are more likely to receive complaints; this company reports 3 power units.
Source: FMCSA Search Movers & Complaint History, data from September 25, 2026. File a complaint: FMCSA NCCDB or 1-888-DOT-SAFT.
Safety record (roadside inspections and crashes)
US results for the 24 months through November 4, 2026:
| Vehicle | Driver | |
|---|---|---|
| Inspections | 2 | 2 |
| Out of service | 1 | 1 |
| Out-of-service rate | 50% | 50% |
| National average (September 25, 2026) | 22.26% | 6.67% |
Crashes in the same period: 0 total (0 fatal, 0 injury, 0 tow-away).
Safety rating: Satisfactory (rated April 23, 2025) · last FMCSA review April 25, 2025, type: Non-Ratable
Source: FMCSA SAFER Company Snapshot, as of November 4, 2026. Crashes are reported regardless of fault.
Moving within North Carolina?
FMCSA authority covers interstate moves. For a move that stays inside North Carolina, the mover also needs the NCUC Certificate of Exemption (C-number) for household goods. This site has not checked that state license. Look it up: NCUC list of carriers issued a Certificate of Exemption (updated monthly), or call 919-733-7766. North Carolina rules
Sources and dates
- FMCSA SAFER Company Snapshot, USDOT 4176875: data as of November 4, 2026.
- FMCSA Search Movers & Complaint History: data from September 25, 2026.
- FMCSA Company Census File (address), data.transportation.gov.
- Insurance: FMCSA L&I Carrier – All With History, as of May 14, 2026.
- Page last checked November 6, 2026. Spot an error? Report it.
This page shows only what FMCSA publishes. It is not a review, rating or endorsement, and this site is not affiliated with Star Van Lines LLC.